Providing Training And Support
Your New Recruit
Congratulations! You've sponsored someone in the CCB family! Your work is done, right? Wrong!! You've only just begun your work as a sponsor/upline. You have entered a new realm of your business and will need to learn how to train, encourage, and motivate your new recruit. Now is the time for you to study the comp plan to learn what it takes to move up the CCB ladder.
Support and guidance of a new recruit falls on the sponsor's shoulders. If you are not willing to take the time and energy needed to help this new recruit off to a good start, then maybe recruiting is not for you. Always keep a positive attitude, and be ready to “make lemonade from lemons”. She or he is counting on you to teach, train and motivate them to a successful career with Carolina Country Bling!!
Training
Your new recruit needs to learn the “ins and outs” of his/her CCB business. It is your responsibility as a sponsor to provide this training. Begin by encouraging them to thoroughly go through this training information that we've provided here. Have them write down any area that they do not understand. Take the time to go over these sections with them.
Help your recruit with getting to know our products. There may be products that they are not knowledgeable in and will need your help. Teach them how to care for their products, how to package them, etc.
Show your recruit your hostess packets and opportunity packets. Provide them with any materials that are not provided within this training.
If they decide to do Live Shows, prior to their first show, offer assistance in their Live Show process. Have they made up an introduction? Do they have notes? Will they play any games?
Try to recall what issues you struggled with when first starting your business. If these were issues for you, they are most likely issues for your recruit. Concentrate on these and you will help make the entire process easier.
Encourage
There may come a time when your recruit will run into problems. Whatever the case may be, the best thing for a sponsor to do first is to listen. To genuinely listen to someone is to show that you care. You may not be able to solve the problem, but by venting, your recruit may feel better about the situation. Of course, when possible, offer business advice or share your past problems and how you solved them. Be prepared to turn negatives into positives! Make a note in your day planner to call or email them regularly. Keep him/her excited about their business!
Assist
Try to return your recruit's phone calls and/or emails or messages within 24/48 hours. You are their sponsor and you should be encouraging them to come to you with questions rather than going to the home office if at all possible. Make sure that your downline knows you are available to them for help, questions, and guidance. Check in with your recruits on a regular basis.
Motivate
The most important aspect of motivation is example. As a sponsor, your recruit will look up to you as a business role model. You must set a good example. Try your best to do the following things:
- You should never ask a recruit to do something that you would not do yourself.
- If you expect communication between you and your recruits; be willing to listen.
- Attend all CCB functions; your recruits will follow your lead.
- Carry a full date book. Don't expect your recruits work their business if their sponsor isn't.
- Be lavish with praise and not quick to criticize. Praise your recruits to success! A verbal pat on the back or a postcard or message can make your recruit(s) feel like a million bucks!
- If you do need to approach a negative subject, remember to use the 'sandwich' technique: Praise, Negative, Praise.
- Track your new recruit's progress. You can do this under the network tab in your back office.
Meetings, Newsletters or Facebook Groups
If you are a sponsor; consider holding meetings and training's. These can be monthly or quarterly. You can have these at your home or at a place with a conference room. Remember to represent CCB in a positive manner.
Newsletters are a simple and quick way to motivate and inform your team! Send one monthly to all members of your team. Include praise and recognition for sales, recruiting, etc. Use testimonials from other affiliates. Put your own advice and what's working for you. Focus on product information, etc. Use your own email account or create a business related one.
Facebook Groups are another great way to keep up with your team and keep them informed. Sharing monthly promotions that CCB offers, new arrivals once they post and other company information is a great way to keep your team motivated. With a group you could also have a group chat where your team can easily ask questions, etc.