Affiliate Communication

Getting Support & Staying Connected
From time to time, questions or challenges may come up — and that’s completely normal. Carolina Country Bling offers several ways for Affiliates to stay connected, get answers, and receive support as they grow their businesses.
Groups & Chats
We want you to feel supported and never alone in your journey. Below are the official groups and chat platforms available to Affiliates. These spaces allow you to communicate with Home Office and fellow Affiliates, ask questions, and share encouragement.
Click the links below to request access:
- Facebook Affiliate Group
- Facebook Affiliate Chat (must be a member of the Facebook group to join)
- Telegram
- Discord
- Boards App
Updating Your Affiliate Information
If any of your personal or business information changes — such as your:
- Phone number
- Email address
- Shipping address
please update your account as soon as possible.
To make changes:
- Log in to your CCB Back Office
- Click on Settings
- Update the necessary information
- Click Submit at the bottom of the page
Keeping your information current helps ensure smooth communication and order processing.
Questions or Issues
If you have a question or need assistance, please follow these steps in order:
- Review the CCB training materials — many questions are answered there
- Contact your sponsor — they are your first line of support
- If your sponsor is unavailable or unable to assist:
-
- Ask in one of the Affiliate groups or chats
- Contact the CCB Home Office
Home Office Contact Information
📧 Email: carolinacountrybling@gmail.com
📞 Phone: (910) 557-0101
Support Ticket System
For website issues, sales concerns, shipping questions, or technical support, please use the Contact Us form on the website to submit a support ticket.
This system:
- Creates a record of communication
- Helps Home Office track and resolve issues efficiently
Please allow reasonable time for a response.
Helpful Email Tips
When contacting Home Office by email, please include:
- Your full name
- Your username
- A clear description of the issue or question
- Any relevant details (hostess name, customer name, order number, tracking number, etc.)
Providing complete information helps us assist you more quickly and accurately.
Final Reminder
You are supported every step of the way. Don’t hesitate to ask questions, reach out for help, or lean on your sponsor and community.
We’re honored to be part of your Carolina Country Bling journey.